Refund Policy

1. Overview

Thank you for using TuneUp Cleaner.

TuneUp Cleaner is a digital software product delivered electronically. By purchasing a subscription, you agree to the terms outlined in this Refund Policy.

2. Subscription Refunds

• Refunds are handled in accordance with Paddle’s buyer protection and applicable consumer laws.
• Monthly subscriptions can be cancelled at any time.
• Cancellation stops future billing but does not automatically trigger a refund for the current billing period unless otherwise stated below.

3. Refund Eligibility

You may be eligible for a refund under the following conditions:

• You experience a technical issue that prevents the core functionality of the software from working as intended, and
• Our support team is unable to resolve the issue within a reasonable timeframe.
• Refund requests must be submitted within 14 days of the original purchase date.

4. Non-Refundable Cases

• Change of mind after successful activation.
• Lack of usage or dissatisfaction without a technical fault.
• Failure to cancel a subscription before the renewal date.
• Misunderstanding of product features clearly described on the website.

5. Free Trials (If Applicable)

If a free trial is offered, no charges will be applied until the trial period ends.

Once a paid subscription begins, the standard refund policy applies.

6. How to Request a Refund

To request a refund, please contact us via email and include your order details:

All payments and refunds are processed securely via Paddle, our authorized payment provider.

7. Payment Processor

TuneUp Cleaner uses Paddle as its merchant of record.

Refunds, when approved, are processed by Paddle and returned to the original payment method.